Introduction
This Client Services Agreement is between InfoTech Launch, LLC (AutoSocial) and the Client as identified in the Service Order.
- By subscribing or paying any invoice, you acknowledge and agree to these Terms and Conditions.
Scope of Services
Services are provided per selected package and may include:
- AI-based Digital Marketing
- AI-based Reputation Management (Google & Yelp)
- WhatsApp Marketing
- AI Voice Agent & Chatbot Services
- Website Creation, Optimization, and Enhancement
- End-to-End System Integration
- AI SMO (Social Media Management)
- AI SEO (Search Engine Optimization) and GEO (GenAI Engine Optimization)
Technology and Upgrades
InfoTech Launch may introduce platform upgrades or integrations as technology evolves.
- Additional costs will be disclosed and agreed upon in advance.
Client Responsibilities
You are responsible for approvals and accuracy of your business inputs.
- Content approval is required before scheduled posts; no response implies approval.
- All communication is routed through the assigned account manager.
- Clients must keep business info updated for chatbot and voice agent accuracy.
- Upgrades are immediate; downgrades require 30 days notice.
Payment Terms
Billing follows the cadence of the selected package.
- Invoices are issued at the start of each month for upcoming services.
- Payment is due upon receipt.
- Auto-draft is preferred; credit card payments include a 3.5% processing fee.
- Late payments incur a 10% late fee after five business days.
- Additional services require written approval or will be billed separately.
Software, Website, SMO, SEO and GEO Practices
We follow industry-standard practices while recognizing that outcomes vary by market and platform.
- InfoTech Launch follows industry-standard practices; no guarantee of error-free services.
- Clients must review deliverables and report issues promptly.
- Standard website terms may be provided; client is responsible for legal compliance.
- No guarantee of business outcomes or uninterrupted uptime.
AI, SMO, SEO and GEO Terms
AI-assisted outputs may contain inaccuracies and should be reviewed before publishing.
- AI outputs may contain inaccuracies; human review is advised.
- Client is responsible for final approval of published content.
- Data used for AI training may be anonymized and aggregated.
- Both parties must comply with applicable laws and regulations.
Intellectual Property
Ownership and usage rights are defined by your plan and agreement.
- All deliverables remain the property of InfoTech Launch unless agreed otherwise.
- Basic/Advanced plans do not include source code or IP transfer.
- Clients receive a non-exclusive, non-transferable license during the agreement term.
Privacy, Data and Integrations
Your data remains yours and is used only to deliver services.
- Client data remains client property; use is limited to service delivery.
- Industry-standard security and access controls are enforced.
- Clients must ensure lawful access to third-party platforms.
Testimonials, Video and Media Release
Usage of testimonials or recordings is governed by your consent.
- Client grants InfoTech Launch the right to use testimonials for marketing.
- Video/audio recordings may be used for promotional materials.
- Permissions can be revoked for future use, not retroactively.
- No compensation is due unless agreed in writing.
Limitation of Liability and Indemnification
Liability is capped and indirect damages are excluded.
- Liability is limited to fees paid in the prior six months.
- No liability for indirect, incidental, or consequential damages.
- Client indemnifies InfoTech Launch for legal or third-party claims.
Term and Termination
Termination terms protect both parties while closing obligations cleanly.
- Either party may terminate with 60 days written notice.
- Outstanding fees remain due upon termination.
- InfoTech Launch retains IP unless otherwise agreed.
General Provisions
Standard contractual clauses apply to disputes and enforceability.
- Parties are independent contractors.
- Force majeure events are excused with notice.
- North Carolina law governs; disputes in Union County, NC.
- Invalid provisions do not affect remaining terms.
By paying any invoice or completing a subscription, you acknowledge and agree to these Terms and Conditions.